In this article, we have listed 7 best free/paid WordPress FAQ plugins that you can use for your WordPress site.
For many website/business owners, having an FAQ page is a necessity. Whether you run an online shop or just offer services, it is common that your customers may have burning questions they need to ask. By answering such repetitive questions, your support team is not just getting bored, but they are also wasting a lot of time. While, this can be done by compiling a list of the most commonly asked questions to a FAQ page on your WordPress website. Your support team will save time answering common questions by directing customers to instant information.
7 Best FAQ Plugins for Your WordPress Websites
Below are 7 best free/paid WordPress FAQ plugins which you can consider installing on your WordPress site.
- HTML5 Responsive FAQ
Most of the FAQ plugins are responsive but if you don’t want to take any chances, then HTML5 Responsive FAQ should be your first preference. The plugin is fully responsive and compatible with any responsive WordPress theme.
Questions and answers can be grouped into categories, and you can write custom title for each one of them. In fact, it’s much easier to change the design, colors, and fonts in accordance of your site.
HTML5 Responsive FAQ supports Visual Composer as well as other content builder plugins. So, you can add it to any post, page or widget by using shortcode.
- Arconix FAQ
If you’re looking for a basic WordPress FAQ plugin then Arconix FAQ is an excellent choice.
While most of the good FAQ plugins provides you with a lot of features, this plugin focuses on the basic function (Showing FAQs). You can display the frequently asked questions with the help of shortcodes and that too anywhere on the site.
Arconix displays your questions and answers with either a toggle or animation and you can include FAQs individually or “group” them into FAQ sections within the WordPress editor during creation.
Further, it allows you to select the option “Return to the top“, so one can navigate back to the top of the page after reading the answer. This plugin also has some level of customization which allows you to keep the answer open or closed while the page is being loaded.
3. Ultimate FAQ
This is another free FAQ plugin that allows you to create and publish the FAQs & Answers. It supports WooCommerce, which means you can add a FAQ tab under your WooCommerce product.
By using this plugin, you to create unlimited FAQs, unlimited categories and you can link the FAQ with the category. So if anyone is interested in reading FAQs about any specific category, then they can navigate to the FAQ category and read the questions. The best thing about this plugin is, it has an AJAX search form which allows the users to search for a particular keyword or a query in the FAQs. Another EXPORT feature can be used to export the FAQs into a PDF Manual.
FAQPlus is an advanced FAQ plugin featuring unlimited FAQs, unlimited colors, 25+ animation effects, easy drag-and-drop ordering, Font Awesome support, and much more.
Similar to other plugins, it allows you to add FAQs to any WordPress post, page or widget by placing a shortcode. If you use Visual Composer on your website, then FAQPlus is compatible and it can be styled with custom CSS.
You can download this plugin from CodeCanyon by paying $19.
5. WP Responsive FAQ with Category
The free version of WP responsive FAQ with category has the usual functionality such as unlimited FAQs, FAQ categories, animations – and it’s easy to incorporate into your site by using the plugin’s shortcode.
The plugin features search engine friendly URLs, allows for translation, supports a thumbnail image for each FAQ and allows developers total customization through a CSS and JS file.
Each FAQ section can have a custom animation speed set in the shortcode parameters – and you can also choose to limit the number of questions and answered displayed.
The pro version is available for $9 which comes with some of the advanced functionality like Visual Composer support, WooCommerce product FAQ support, drag-and-drop reordering, additional designs, animations, and colors – and extra options available when using shortcodes.
- WooCommerce Product FAQ Manager
Many FAQ plugins work on WooCommerce product pages, but WooCommerce Product FAQ Manager is a plugin specifically created for this purpose.
In fact, you must have WooCommerce running on your site before you can use this plugin.
WooCommerce Product FAQ Manager touts itself as “zero configuration, just plug and play” so you should have no trouble getting things working. You can create an unlimited number of FAQs for products (with images and/or videos included in the answers) and the Global FAQs function is handy for questions and answers that apply to all products such as those on refund policy, contact information or shipping concerns.
A live FAQ search allows the visitor to type a keyword in the search box, and that keyword then appears highlighted in all questions and answers. Among the other features are an options panel, predefined themes and a theme builder, responsive layout, translation ready, and more.
All in all, if you’re running WooCommerce, this is a featured-rich plugin available at an affordable $20.
- Accordion FAQ
For an affordable FAQ plugin that covers all the basics, Accordion FAQ can be purchased at CodeCanyon for $16 – and it comes with future updates.
This plugin features the popular accordion style FAQ display, where answers are hidden by default and expand or contract when the visitor clicks an icon beside the question. You’ll find the basics like unlimited FAQ pages and shortcode support, but also a list-style FAQ option – and the plugin comes with template support and drag-and-drop reordering.
Accordion FAQ is also well documented and translation ready.
There are many other benefits associated with FAQs that other types of sites can benefit from. When used strategically, FAQs can route visitors to other content on your site. Also, they can improve your site’s SEO as people tend to search using a question format when they are experiencing a problem.
We believe this article has helped you to shortlist the FAQ plugin for your WordPress website. For any related queries ask from the below comment section.