In order to become a one-stop solution for all the daily hyperlocal needs of its users, Chandigarh based Jugnoo recently introduced an on-demand concierge service Fatafat that caters to all kinds of delivery a user required. Since earlier, Jugnoo has been offering diverse services such as passenger rides, B2B and B2C deliveries including groceries, fruits and vegetables, restaurant food, medicines etc.

Jugnoo with on-demand concierge service, aims to be a one-stop solution of hyperlocal deliveries

Fatafat is built as a chat based interface allowing users to – send their requests, provide the whereabouts of pick and drop, choose the product/service to be delivered and place the order. The request is then completed with the help of Jugnoo drivers.

Samar Singla, CEO & Founder of Jugnoo comments, “With our new concierge services, we are working towards creating a demand for local shopkeepers/service providers and fulfilling these demands in the fastest time possible. It works as a personal assistant wherein people can request for anything from anywhere. The idea is to establish Jugnoo as a key player in the market for providing all kinds of hyperlocal deliveries”.

Jugnoo had first launched the Fatafat service in March 2015 and run for about eight months. The service was initially meant to deliver custom orders for products such as groceries within the city. However, the service was withdrawn temporarily by the company due to lack of adequate supply to cater to demands at that scale. The company again restarted its hyperlocal delivery service ‘Fatafat’ in May last year.

Fetching a chocolate cake from the bakery, getting a new mobile phone delivered or calling the plumber/electrician for a home service – Fatafat can do it all for you! It works towards fulfilling tasks seamlessly and efficiently. It also matches user’s demand with the nearest supply in the most optimised manner while delivering the product.

Currently, Fatafat serves more than a hundred orders a day and as the name suggests, it thrives on its USP of delivering products in the least possible time. With the recent exponential growth of hyperlocal commerce in India, Jugnoo’s concierge services align perfectly with the future plans of the company.

Founded in 2014, Jugnoo is an on-demand hyper-local transport and logistics app that thrives on its expansive network of auto-rickshaws. Headquartered in Chandigarh, Jugnoo was launched to bring structure to a highly unorganized sector of auto-rickshaws – a predominant mode of public transportation in tier II and tier III cities of India. Over the past three years, Jugnoo has evolved in terms of its business operations, technological advancements, and diversifying service offerings via different business verticals. Jugnoo has ventured into different verticals of on-demand and hyper-local space in B2B & B2C domains. Currently, it has two major verticals – Rides and Deliveries.



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