Live chat features enable you to offer an exceptional customer service. You can resolve your customer’s queries instantly without any hassle, resulting in more conversions for your business. Further, you can respond to sales queries in real-time, eliminate buyer friction, and provide a reassuring human presence until customers are ready to pull out their wallets. So, do you want to enable live chat functionality to your WordPress website? Then read on, we are sharing here some of the best live chat plugins that flawlessly work with a WordPress site.
Best WordPress Live Chat Plugins
WP Live Chat Support is one of the best WordPress Live Chat plugins especially designed for small businesses. It’s easy to use this plugin, users can simply drag the widget wherever they like on the page.
WP Live Chat Support is a fully functional live chat plugin which increases the conversion rates by communicating directly with your visitors when they’re ready to do so using WP Live Chat Support. Furthermore, you can customize the chat window according to your website’s layout and this plugin doesn’t insert any “Powered by” links on the live chat window. There’s no need to pay for live chat monthly subscriptions if you are using this plugin.
Tidio Live Chat is a live chat solution that was designed with the WordPress community in mind. It is extremely simple to install, easy to configure and best of all; it’s free. However there is a paid version available.
Tidio Live Chat comes with rich features such as an offline message option, analytics and supports 140 different languages which help you with global reach.
Once you have installed the plugin, you will be ready to take full advantage of the benefits without any registration. You also use its dedicated app for mobile and desktop devices (iOS, Android, Windows, OS X, Chrome) and it can be also integrated with Zendesk, GetResponse, and MailChimp
It’s worth mentioning that with the paid option you get access to unlimited operators and mobile apps.
Pure Chat is another Free Live Chat plugin for WordPress. This plugin helps you to have a fully customizable chat system on your WordPress site. It offers unlimited chats and unlimited users for free. All chat widget customizations, transcript history, triggers, email forms (when unavailable), etc. are completely free.
Besides Live Chat, Pure Chat PRO offers real-time analytics, visitor tracking and contact tracking features. The plugins also have extended chat app for iOS and Android which makes it super simple to keep your users happy irrespective of the device they use.
Live Chat with Facebook Messenger allows you to set up live chat features through Facebook Live Chat. Using this plugin, you can start the conversation with customers on your website.
Once you integrate this plugin, you will be able to gather all chats in LiveChat and handle them all more effectively. The best part of this plugin is that you can talk with your customers within their Facebook chat and use this opportunity to convert them.
The Live Chat by OggFlow plugin for WordPress lets you easily add a beautiful live chat system to your website or blog. OggFlow lets you handle all of your customer service – live chat, emails, tickets, Facebook feeds, Twitter feeds, and Gmail shared folders all from one simple and familiar interface. Respond quickly to customer requests, improve customer satisfaction, and increase sales.
The Live Chat widget for OggFlow is always free for one member!
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