Trilyo, a Business-to-Business artificial intelligence-driven platform for hospitality industry has raised $250k from Startup Buddy and Pulse Venture Capital.

The funds will be primarily used by the company to scale its operations in India & SE Asia, the company said in a press release statement.

Trilyo raises $250K from Startup Buddy and Pulse Venture

Trilyo was founded in 2015 by Gaurav Gambhir and Abhishek Moharana. The duo started out as cloud-based customer management solutions for restaurants and now is focusing on the hotel industry.

The Bengaluru-based startup claims to have over 150 clients using its solutions across India as well as overseas in Bangkok and Canada.

The company’s AI-powered bot and marketing solutions are designed for the hospitality industry to drive more sales and customer loyalty. Trilyo offers a personalised chatbot, customer feedback solutions, front desk management technology, concierge services, and loyalty programmes.

“We’re creating the next level of customer experience in hotels. Our voice-based concierge service using Amazon Echo is the first in hotels. Millennial business travellers expect luxury that’s lean & smart, and that’s exactly where we are helping hotel turn intelligent and technology savvy.” says Abhishek, CEO of Trilyo.

Hospitality is a $550bn+ industry and is growing at a CAGR of ~10%. While hotels are already fighting a battle with MakeMyTrips & AirBnBs of the world; a unique and personalized Guest Experience which is Valuable, Durable, Rare and most importantly Non-Imitable will create a long-term customer loyalty.

“The wave we saw in last ten years or so was that of mobile apps and now its AI-based virtual assistant that will act as a Travel Companion. Trilyo has the right mix – a big problem, a smart solution, scalable product and a highly dedicated team,” says Amit Singal, co-founder of Startup Buddy.

The SaaS-based startup had earlier raised an undisclosed amount of funding in a Seed round from members of Amplifi Angel Group including Vishnu Bhat, Bangalore based entrepreneur and former SVP of Infosys, in October 2016.

 

Abhishek is a startup ninja who has spent his time meeting entrepreneurs and helping them tell their stories efficiently. You can find him biking around in his past time. Based out of New Delhi, he is a geek at heart, gadgets are his toys and internet technology is what keeps him going. Email: abhishek@biztechpost.com